Refund & Cancellation Policy

Last updated 11 October 2026

How payments, cancellations and refunds work for Dairy Munshi. This policy is part of our Terms & Conditions.

1. In short

  • Try Dairy Munshi free for 7 days first. No card needed.
  • Plans are paid in advance and payments are not refunded.
  • You can cancel renewal at any time and keep access until your paid period ends.
  • If you were charged by mistake, we refund the mistaken amount.

2. Free trial

Every new dairy gets a 7-day free trial with every feature. No payment details are asked for. Nothing is charged when the trial ends; the dairy simply becomes read-only until a plan is paid for.

3. Refunds

All payments for a plan are final. We do not refund time that was paid for and not used, a change to a shorter plan, a cancelled renewal, or an account that was suspended or closed for breaking our terms.

4. Charged by mistake

We refund the mistaken amount when:

  • you were charged twice for the same payment,
  • your card was charged automatically after you turned automatic payment off, or
  • you were charged but the plan was not added to your dairy.

Tell us within 30 days of the payment, with the invoice number or the payment reference. Once we confirm it, we refund the amount to the card, wallet or account it was paid from within 7 working days. Your bank or wallet may take a few more days to show it.

5. Cancelling

Nothing is charged automatically unless you turn on automatic payment by card. You can turn it off, or cancel renewal, from the Billing page at any time, and your card is not charged again. Your dairy keeps full access until the end of the period you already paid for.

No records are deleted when a plan ends. The dairy becomes read-only, you can still download a backup, and paying again restores everything. See when a trial or plan ends.

6. How to ask

Write to info@dairymunshi.com with your dairy's name and the invoice number, or see our contact page.